Gaming Refresh rate Optimization Management (GROM)
As the world's leading brand in gaming monitors, BenQ manages to provide more than just the refresh rate feature for different resolutions to reach more levels of optimal refresh rates (100/120/144Hz) with Gaming Refresh rate Optimization Management (GROM), which aims to bring users the incomparable gaming performance. With the gamer-driven GROM that collaborates with Display Mode and Smart Scaling strengths, BenQ offers a total refresh rate solution for gaming enthusiasts.
The XL2420G comes with a stylish S Switch. This distinct remote controller comes with three preset buttons so you're able to customize and save your display settings for gaming, work or entertainment purposes. Use the scroll button on the S Switch to quickly navigate and change the OSD settings. It eliminates the tedious process of adjusting your monitor settings. Now switching seamlessly between the presets is as easy as 1-2-3.
The Display Mode and Smart Scaling features allow you to change the monitor view to suit your liking and to simulate any in-game experience. Change instantly between different screen sizes, from 17" (4:3), 19" (4:3), 19"W (16:10), 21.5"W (16:9), 22"W (16:10), 23"W (16:9) to 24"W (16:9), using the Display Mode. Or take advantage of the Smart Scaling feature and enjoy the flexibility to freely scale the screen content to any custom size. You can certainly use the two features together to get the best possible view for any application or game.
Fast response time of 1ms GTG means speed without the smear for an enhanced gaming experience. Fast-moving action and dramatic transitions will be rendered smoothly without the annoying effects of smearing or ghosting. Control your gaming destiny and don't leave it in the hands of a slow display.
Meet your secret winning strategy. The FPS Mode was co-developed with gaming legends to let you tap into the fundamental insights of pro gamers and view the game how a gaming legend would see it. This out-of-the-box preset automatically adjusts your monitor calibrations to provide you with optimal brightness, contrast, sharpness and color tint. Being able to spot your enemies and track their movements carefully in every situation put you at an advantage over your opponents. There are two variations to this special mode: the FPS1 mode is designed to configure and optimize the display for Counter-Strike 1.6 and the FPS2 mode for Counter-Strike Source as recommended by BenQ. The perfect combination of form and function provides gamers with the vantage point to always be one step ahead of the game.
Conveniently change your settings in an intuitive horizontal slide out menu display. This simplistic design makes it easier to navigate between options and settings.
The Height Adjustment Stand can be operated with just one finger so you can effortlessly adjust the height of the monitor to suit your sight level. Have the monitor way up high, or change it to sit flat on the table. The monitor can also be turned vertically or horizontally and comes with a quick-release VESA mount design. In addition, the sleek headphones hook at the back keeps your desktop neat and tidy.
The XL2420G is not only designed with durability, sturdiness and functionality in mind, the stylish look also earned itself several international design awards: the reddot design award 2011, the G-Mark Good Design Award 2011, and iF product design award 2012.
The XL2420G has passed Windows 8/8.1 certification and are fully compatible with both color systems. Plug in the XL2420G to your computer, and Windows 8/8.1 will recognize it instantly, making setup and connection effortless.
ecoFACTS can tell you how eco-friendly BenQ products are!
Development of eco-friendly products, BenQ doesn't just want to comply with green regulations passively, but also to actively develop eco-friendly products!
ecoFACTS declares BenQ's greatest efforts on the replacement of hazardous substances, material selection, packaging design, energy-saving design and other aspects of the products.
|Pixel Pitch (mm)||0.276|
|Brightness ( typ.)||350|
|Native Contrast ( typ. )||1000:1|
|DCR (Dynamic Contrast Ratio) (typ.)||12M:1|
|Viewing Angle (L/R;U/D) (CR>=10)||170°/160°|
|Response Time(Tr+Tf) typ.||1ms (GTG)|
|Display Colors||16.7 Mil.|
|Color Gamut||72% NTSC|
|Hor. Frequency (KHz)||HDMI:15~83 DVI-DL/DP: 30~140|
|Ver. Frequency (Hz)||HDMI: 24~120 DVI-DL/DP: 56~144|
|Input Connector||DVI-DL/ HDMIx2/ DP1.2|
|Output Connector||Headphone jack|
|Power Supply (90~264 AC)||Built-in|
|Power Consumption (On mode)||60W|
|(Power saving mode)||0.5|
|Dimensions & Weight|
|CTN Dimensions (HxWxD mm)||652 x 456 x 231|
|Dimensions(HxWxD mm)||516 x 571 x 149|
|Dimensions with Wall Mount (HxWxD mm)||337 x 571 x 62|
|Net Weight (kg)||6.1|
|Gross Weight (kg)||9.4|
|Senseye®||Senseye 3 (Classic mode only)|
|Windows® 7 Compatible||Yes|
|Color Temperature||Reddish / Normal / Bluish / User mode|
|OSD Language||17 languages|
|VESA Wall Mounting||100x100mm|
|USB Hub||Donwstreamx3 (1 for S Switch, 2 for side USB port) ; Upstreamx1|
BENQ AMERICA CORP. END USER LIMITED WARRANTY
Subject to the terms and conditions set forth below, BenQ America Corp. (“BenQ”) warrants the BenQ LCD Monitor (“Product”), you have purchased from BenQ or from a BenQ authorized reseller/retailer to be free from defects in materials or workmanship under normal consumer use during the warranty period in the continental United States, Hawaii, and Alaska. If the Product becomes defective during the warranty period BenQ will, at its option, repair or replace the Product. BenQ may use new or reconditioned components or parts to repair the Product, or replace the Product with a new or reconditioned Product of the same or functionally equivalent model.
BenQ LCD Monitor Standard Limited Warranty: Subject to the exclusions set forth below:
- Three (3) year from the purchase date by the original retail purchaser (the “Customer”) (except for refurbished units which have a separate warranty policy) parts and labor only (No advance replacement).
- Return Merchandise Authorization Shipping: The Customer will pay shipping freight to BenQ or a BenQ Authorized Service Provider and BenQ will pay shipping freight to the Customer during the warranty period.
- DOA (Dead On Arrival): Must be reported within thirty (30) days of purchase. An RMA number must be issued in order to process the replacement. BenQ will replace the DOA unit with a brand new replacement. BenQ will cover the freight charges both ways.
- Shipping Damages: All shipping damages must be reported within seven (7) business days upon receipt of the Product. BenQ is not responsible for the shipping damages reported after such period.
- Repaired or Replaced Parts and Products: All repaired or replaced parts or products shall be warranted only for the remainder of the original warranty period specified above.
Obtaining Depot Warranty Service
If you purchased a BenQ product in the continental United States, Hawaii, and Alaska, you are entitled to depot repair service during the warranty period subject to the following terms and conditions:
Depot warranty service is available for all Products purchased and located in the continental United States, Hawaii, and Alaska.
You must contact BenQ Technical Support Center at 1-866-600-2367.
BenQ or BenQ Technical Support Center will attempt to resolve technical issues over the phone. If telephone resolution is not possible, BenQ or BenQ Customer Service Center will then issue a Return Merchandise Authorization (“RMA”) number to be used as a means of identifying the product returned. RMA authorization numbers are valid for thirty (30) days and void thereafter.
You must return the product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service Provider. You must prepay any shipping charges, export taxes, custom duties and taxes, or any charges associated with transportation of the BenQ product. In addition, you are responsible for insuring any Product shipped or returned and assume the risk of lost packages.
All returned Products must be accompanied with (i) the original shipping and packing materials, (ii) a description of the BenQ product symptom and (iii) proof of the place and date of purchase. The RMA number must be clearly printed on packing slip and on the exterior-shipping container. All Products must be sent in secured packaging to avoid any shipping damages.
BenQ and BenQ Authorized Service Provider reserve the right to refuse and return, freight collect, Products (i) that are not covered by BenQ’s warranty; or (ii) for which there is no trouble found. Products delivered to BenQ or a BenQ Authorized Service Provider with an expired RMA may be refused and returned, without prior notice, to the Customer freight collect.
BenQ or BenQ Authorized Service Provider will use its best efforts to service Products within thirty (30) days after receipt of the Products at its warehouse facilities. For return shipments of the Products, except otherwise described herein, BenQ or BenQ Authorized Service Provider will pay the shipping cost and retain risk of loss until delivery to the Customer’s location as evidenced by signature collected by carrier. The Customer may designate only one location within the continental United States, Hawaii, and Alaska for return shipments. BenQ and BenQ Authorized Service Provider are not responsible for shipping or other delays beyond their control.
This limited warranty does not extend to any Product not purchased from the BenQ authorized reseller. This limited warranty also does not extend to any product that has been damaged or rendered defective (a) due to normal wear and tear; (b) as a result of use of the Product other than for its normal intended use, or other misuse, abuse or negligence to the Product; (c) by the use of parts not manufactured or sold by BenQ; (d) by modification of the Product; (e) as a result of service by anyone other than BenQ or a BenQ Authorized Service Provider; (f) improper transportation or packing when returning the Product to BenQ or a BenQ Authorized Service Provider; (g) improper installation of third-party products; (h) improper environment (including improper temperature or humidity); (i) unusual physical or electrical stress or interference, failure
or fluctuation of electrical power, lightning, static electricity, fire, or acts of God. BenQ is not responsible for damage to or loss of any programs, data or removable storage media. You are responsible for saving (backing up) any programs, data or removable storage media.
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, BenQ DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY APPLICABLE LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL BenQ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, INFORMATION, DATA OR USE, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCT, EVEN IF BenQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT REPAIR OR REPLACEMENT, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF THE BenQ LIMITED WARRANTY SET FORTH HEREIN. IF, DESPITE THE FOREGOING LIMITATIONS, FOR ANY REASON BenQ BECOMES LIABLE TO YOU FOR DAMAGES INCURRED BY YOU IN CONNECTION WITH THIS AGREEMENT, THEN, THE LIABILITY OF BenQ WILL BE LIMITED TO THE AMOUNT EQUAL TO THE INVOICE AMOUNT PAID BY YOU TO BenQ OR A BenQ AUTHORIZED RESELLER FOR THE PRODUCT.
All prices, products, terms and conditions are subject to change without notice. Some states or provinces/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for consumer products, and some states or provinces/jurisdictions do not allow limitations on how long an implied warranty lasts. In such states or provinces/jurisdictions, the exclusions or limitations of this limited warranty may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state/jurisdiction to jurisdiction. You are advised to consult applicable state and provincial/local laws for a full determination of your rights.
Please call Technical Support Center to report a defective product.
Hours: M-F 8:30am – 5:30pm PST
To avoid delays, please DO NOT SEND ANY BenQ product to BenQ or BenQ Authorized Service Provider without BenQ’s authorization.