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BenQ IL420 42" Interactive Flat Panel

SKU-IL420-001 New

Model Highlights

BenQ IL420's 6-point touch display creates more interactivity. Customers can engage with your content, discover information and make their own choices to create more business opportunities with you in a more collaborative manner.

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6-point Multi-Touch


Display Based on the infrared (IR) technology, this advanced design eliminates most "dead zones" and boosts pointing precision. 6-Point Multi-touch provides users enhanced interactivity by allowing multiple people to participate in any given presentation. The new dust-proof sensors enable more reliable performance in both portrait and landscape modes. 6-point Multi-Touch Display

 

24/7 Operation


With an amazing average life of 50,000 hours, the IL Series is designed for full commercial operation 24/7, which is ideal for high traffic areas such as airports and shopping malls.

24/7 Operation

 

Anti-Image Retention


The IL420 panel is specifically designed for digital signage and eliminates the risk of burned-in effects even after an extended period of usage. This is perfect for designing dynamic content that can utilize the whole screen without ghost images.

 

Anti-Image Retention



Easy Interactive Video Wall Without a Splitter 

Easy Interactive Video Wall Without a Splitter


Analog Daisy Chaining is the easiest way to build a video wall. You can simply connect up to 9 displays through VGA cables without using splitters; the screen can show a mirrored image or form a 3x3 configuration for an enlarged viewing area.



Picture-in-Picture (Pip) & Picture-by-Picture (PbP) Modes 

Picture-in-Picture (Pip) & Picture-by-Picture (PbP) Modes


The picture-in-picture and picture-by-picture modes enable the screen to display content from two independent video sources simultaneously for more convenience and flexibility. You can resize or relocate the picture anywhere on the screen for maximum effect.



Energy Saving Ambient Light Sensor


An integrated sensor automatically adjusts screen brightness according to the lighting condition of the surrounding environment to optimize the image and reduce power when it's not needed. As the brightness adjusts to the ambient light, the display can reduce energy consumption by 40% to 50%.


Energy Saving Ambient Light Sensor

Specifications

 

Screen Size 42"
Type PID
Light Source D-LED
Active Area (mm) 927.94(H) x 521.96(V)
Resolution (pixels) FHD 1920 x 1080 (16:9)
Brightness (typ.) 400 cd/m²
Native Contrast Ratio (typ.) 1000:1
Response Time (G-to-G) 9ms
Pixel Pitch(HxW) 0. 4833 (H) x 0.4833 (W) mm
Frame Rate 60 Hz
Viewing Angle (H/V) 178° / 178°
Color Gamut (x% NTSC) 68%
Color Depth 8-bit, 16.7M

Touch

Technology IR 6-point touch
Resolution (points area function) 4096 x 4096
Capacity 6 simultaneous touches
Accuracy +/- 2.5mm
Touch Output USB 2.0
OS Supported Windows XP (single point) Vista, Win 7, Win 8 (6 points) Linux (need to check distribution and kernel version) Mac (single point)
USB (Touch to External PC) YES

I/O Connection

Power (AC) Input/Ouput YES/YES
Power Switch YES
VGA Input/Output YES/YES
DVI Input/Output YES/NO
HDMI Input/Output YES/NO
Composite Video In/Out (BNC) YES/YES
Component In (YPbPr, RCA) YES
S-Video In/Out YES/NO
DisplayPort Input YES
USB Player (Photo, Video) NO
RS232 Input/Output YES/YES
OPS Slot NO
RJ45 Port YES

Audio

Audio W (Amp) 12W+12W
Internal Speaker 12W x 2

Power

Power Supply AC 100~240V, 50/60 Hz
Power Consumption (Maximun) <150W
Power Consumption (Standby) <0.5W
Power Consumption (Off) <0.5W

Environment

Operation Temp (dC) 0°C ~ 40°C
Storage Temp (dC) -20°C ~ 60°C
Usage (hrs/days) 24 / 7

Mechanical

Weight (without/with packing) 23/27 kg
Dimension (WxHxD) 981x571x121 mm
Bezel Width (T/B/L/R) 22.5/22.5/22.5/22.5 mm
VESA Wall Mounting (mm) 400x200 (4 Holes)

Package/Accessory

PWR Cord (by region) YES
VGA Cable YES
Quick Start Guide YES
User’s Manual Electronic File YES
Stand X (optional, on VESA mount)

Features

Features ●Image Setting ●Source / Volume Control ●Analog Daisy Chain ●RS232 Control Daisy Chain ●ID Setting ●Sharpness Enhancement ●Proof of Image Retention ●Diming Control (Adaptive Contrast) ●Picture in Picture (PIP) ●Picture by Picture (PBP) ●HDMI-HDCP ●De-Interlacing / Comb Filter ●Build-in Video Wall Support ●Scheduling ●Ambient Light Sensor ●Total Turn-On Time ●Diagnostic DC voltage (12v/5v) ●Internal Temperature Sensor ●CEC Control

Warranty

BENQ AMERICA CORP. END USER LIMITED WARRANTY

Digital Signage and Interactive Flat Panel 


Subject to the terms and conditions set forth below, BenQ America Corp. (“BenQ”) warrants the new BenQ Digital Signage and Interactive Flat Panel (“Product”) you have purchased from BenQ or from a BenQ authorized reseller/retailer, to be free from defects in materials or workmanship under normal consumer use during the warranty period in the continental United States, Hawaii, and Alaska. If the Product becomes defective during the warranty period BenQ will, at its option, repair or replace the Product. BenQ may use new or reconditioned components or parts to repair the Product, or replace the Product with a new or reconditioned Product of the same or functionally equivalent model.

BenQ Digital Signage and Interactive Flat Panel Standard Limited Warranty: Subject to the exclusions set forth below:

  • Three (3) year from the purchase date by the original retail purchaser (the “Customer”) (except for refurbished units which have a separate warranty policy) parts and labor only (No advance replacement).
  • DOA (Dead On Arrival): Must be reported within thirty (30) days of purchase. An RMA number must be issued in order to process the replacement. BenQ will replace the DOA unit with a brand new replacement. BenQ will cover the freight charges both ways.
  • Shipping Damages: All shipping damages must be reported within seven (7) business days upon receipt of the Product. BenQ is not responsible for the shipping damages reported after such period.
  • Repaired or Replaced Parts and Products: All repaired or replaced parts or products shall be warranted only for the remainder of the original warranty period specified above.

Obtaining Depot Warranty Service
If you purchased a ZOWIE or BenQ product in the continental United States, Hawaii, and Alaska, you are entitled to depot repair service during the warranty period subject to the following terms and conditions:

  1. Depot warranty service is available for all Products purchased and located in the continental United States, Hawaii, and Alaska.

  2. You must contact BenQ Technical Support Center at 1-866-600-2367.

  3. BenQ or BenQ Technical Support Center will attempt to resolve technical issues over the phone. If telephone resolution is not possible, BenQ or BenQ Customer Service Center will then issue a Return Merchandise Authorization (“RMA”) number to be used as a means of identifying the product returned. RMA authorization numbers are valid for thirty (30) days and void thereafter.

  4. You must return the product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service Provider. You must prepay any shipping charges, export taxes, custom duties and taxes, or any charges associated with transportation of the BenQ product. In addition, you are responsible for insuring any Product shipped or returned and assume the risk of lost packages.

  5. All returned Products must be accompanied with (i) the original shipping and packing materials, (ii) a description of the ZOWIE or BenQ product symptom and (iii) proof of the place and date of purchase. The RMA number must be clearly printed on packing slip and on the exterior-shipping container. All Products must be sent in secured packaging to avoid any shipping damages.

  6. BenQ and BenQ Authorized Service Provider reserve the right to refuse and return, freight collect, Products (i) that are not covered by BenQ’s warranty; or (ii) for which there is no trouble found. Products delivered to BenQ or a BenQ Authorized Service Provider with an expired RMA may be refused and returned, without prior notice, to the Customer freight collect.

  7. BenQ or BenQ Authorized Service Provider will use its best efforts to service Products within thirty (30) days after receipt of the Products at its warehouse facilities. For return shipments of the Products, except otherwise described herein, BenQ or BenQ Authorized Service Provider will pay the shipping cost and retain risk of loss until delivery to the Customer’s location as evidenced by signature collected by carrier. The Customer may designate only one location within the continental United States, Hawaii, and Alaska for return shipments. BenQ and BenQ Authorized Service Provider are not responsible for shipping or other delays beyond their control.



Exclusions
This limited warranty does not extend to any Product not purchased from the BenQ authorized reseller. This limited warranty also does not extend to any product that has been damaged or rendered defective (a) due to normal wear and tear; (b) as a result of use of the Product other than for its normal intended use, or other misuse, abuse or negligence to the Product; (c) by the use of parts not manufactured or sold by BenQ; (d) by modification of the Product; (e) as a result of service by anyone other than BenQ or a BenQ Authorized Service Provider; (f) improper transportation or packing when returning the Product to BenQ or a BenQ Authorized Service Provider; (g) improper installation of third-party products; (h) improper environment (including improper temperature or humidity); (i) unusual physical or electrical stress or interference, failure
or fluctuation of electrical power, lightning, static electricity, fire, or acts of God. BenQ is not responsible for damage to or loss of any programs, data or removable storage media. You are responsible for saving (backing up) any programs, data or removable storage media.

Other Limitations
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, BenQ DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY APPLICABLE LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL BenQ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, INFORMATION, DATA OR USE, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCT, EVEN IF BenQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT REPAIR OR REPLACEMENT, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF THE BenQ LIMITED WARRANTY SET FORTH HEREIN. IF, DESPITE THE FOREGOING LIMITATIONS, FOR ANY REASON BenQ BECOMES LIABLE TO YOU FOR DAMAGES INCURRED BY YOU IN CONNECTION WITH THIS AGREEMENT, THEN, THE LIABILITY OF BenQ WILL BE LIMITED TO THE AMOUNT EQUAL TO THE INVOICE AMOUNT PAID BY YOU TO BenQ OR A BenQ AUTHORIZED RESELLER FOR THE PRODUCT.
All prices, products, terms and conditions are subject to change without notice. Some states or provinces/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for consumer products, and some states or provinces/jurisdictions do not allow limitations on how long an implied warranty lasts. In such states or provinces/jurisdictions, the exclusions or limitations of this limited warranty may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state/jurisdiction to jurisdiction. You are advised to consult applicable state and provincial/local laws for a full determination of your rights.

Please call Technical Support Center to report a defective product.
Hours: M-F 8:30am – 5:30pm PST
Phone: 866-600-2367
To avoid delays, please DO NOT SEND ANY BenQ product to BenQ or BenQ Authorized Service Provider without BenQ’s authorization.

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