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BenQ ST550K 55" 4K UHD Digital Signage Solution

SKU-ST550K-001 New

Model Highlights

The BenQ ST550K is the ideal dynamic signage solution for in-store displays. Capture the public's imagination with its stunning 4KUHD image, Can be driven locally from a USB flash drive, no additional media player needed. Create, edit, display and manage your message using either the BenQ X-Sign app or custom Android™ OS solution.


KEY FEATURES


  • 55” LED Monitor w Android Embedded

  • UHD 3840 x 2160 Resolution

  • 350 nits, 1,200:1 Native Contrast Ratio

  • Narrow Bezel design

  • USB Plug & Play

  • Multiple Display Administrator (MDA)

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  • Overview
  • Specs
  • Warranty
  • Downloads
  • Accessories
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Slim & Stylish

The ST550K's narrow bezel and slim profile display are tastefully designed, creating a refined, elegant looking solution, making it perfect for use in department stores and retail establishments. Whether it's a trendy café or a sophisticated boutique the ST550K will impress the most discerning clientele.

 

 

4K UHD Resolution


Unparalleled Image Clarity to Satisfy the Most Discerning Eyes

With an ultra-high resolution of 4K (3840x2160) the BenQ ST550K displays images with astounding clarity and exquisite fine detail, creating a more memorable viewing experience. This increased resolution allows the display of up to 4 times the information than that of a 1080p full HD display, increasing efficiency, productivity and profits.

 

 

X-Sign Software


Content Management Made Easier

BenQ's exclusive X-Sign digital signage application helps you create, edit, manage and play your sign age content, allowing you to create messaging that is engaging and compelling, capturing the customer's imagination. 
• X-Sign application provides Instant plug-and-play capability
• Includes templates for hassle-free content creation and editing

 

BenQ ST550K X-Sign Software Content Mangement

 

 

Custom Android™ OS


Display by Plug-and-Play

The ST550K's custom Android OS comes with a number of useful apps for content display, from WPS Office document viewer to a Web Browser and Media Player. This closed platform puts you in full control of the ST550K, ensuring the proper use of the display by preventing downloads and use of unauthorized apps.

 BenQ ST550K Custom Android OS

 

• USB Playback allows display of multimedia files directly from a USB flash drive, no need for a PC or complicated cables
• Mobile High-Definition Link (MHL) for flawless streaming of mobile content from MHL-equipped smart devices

Note:Android is a trademark of Google Inc.

 

 

 

Multiple Display Administrator (MDA)


Remote Control with Failure Alert System

Control and manage multiple displays simultaneously through your local network or serial port. In addition to offering great convenience, MDA also enables powerful functions such as scheduling system integration and email notifications alerting of possible issues.

 

BenQ ST550K Multiple Display Administrator

 

Specifications

Panel
Back Light Unit LED
LCD Size 55"
Aspect Ratio 16:9
Resolution (max.) 3840 x 2160 (4K)
Display Area(mm) 1073.8mm x 604mm
Brightness ( typ.) 350 cd/㎡
Native Contrast ( typ. ) 1200:1
Light Life 30,000 Hours
Viewing Angle (H/V) 176° / 176°‎‎
Response Time(Tr+Tf) typ. 6ms
Color Gamut 65%
Panel Bit 10 bit
Orientation Landscape
Audio/Video Inputs/Outputs
Audio In / Out

Yes (RCA, R/W) / x1

IR Receiver

x1

Slot-in PC

No

TV Tuner

No

S/PDIF

No

Type A USB ( Playback)

x4

Internal Speaker 8W x 2
Composite Video In/ Out No / Yes (RCA)‎
RS232 In/ Out No
S-Video In/ Out No
D-sub In/ Out x1 / No
HDMI (Type A) x3
Composite Audio In/Out (RCA) No
COAX x1
LAN x1
Power
AC In x 1
Voltage 100 V ~ 240 V
Power Consumption (Max) <155W
Dimensions & Weight
Dimensions(HxWxD mm) 1247x725x80mm/1247x779x80mm (without base/with base)‎
Net Weight (kg) 15kg
Bezel Width (T/B/L/R) 6.1/13.6/6.1/6.1 mm‎
Special Features
Android Built-in Yes
On Screen Display Language 21 Languages: English / German / Dutch / French / Italian / Spanish / Russian / Polish / Simplified Chinese / Arabic / Japanese / Traditional Chinese / Czech /Danish / Swedish / Romanian / Finnish / Norwegian / Greek / Korea/ Thailand‎
HDMI-MHL Yes
Included Accessories
Standard

Floor Stand

Quick Start Guide

VGA Cable

HDMI Cable

Remote Control

Power Cord (By Region)

Warranty

BENQ AMERICA CORP. END USER LIMITED WARRANTY

Digital Signage and Interactive Flat Panel 


Subject to the terms and conditions set forth below, BenQ America Corp. (“BenQ”) warrants the new BenQ Digital Signage and Interactive Flat Panel (“Product”) you have purchased from BenQ or from a BenQ authorized reseller/retailer, to be free from defects in materials or workmanship under normal consumer use during the warranty period in the continental United States, Hawaii, and Alaska. If the Product becomes defective during the warranty period BenQ will, at its option, repair or replace the Product. BenQ may use new or reconditioned components or parts to repair the Product, or replace the Product with a new or reconditioned Product of the same or functionally equivalent model.

BenQ Digital Signage and Interactive Flat Panel Standard Limited Warranty: Subject to the exclusions set forth below:

  • Three (3) year from the purchase date by the original retail purchaser (the “Customer”) (except for refurbished units which have a separate warranty policy) parts and labor only (No advance replacement).
  • DOA (Dead On Arrival): Must be reported within thirty (30) days of purchase. An RMA number must be issued in order to process the replacement. BenQ will replace the DOA unit with a brand new replacement. BenQ will cover the freight charges both ways.
  • Shipping Damages: All shipping damages must be reported within seven (7) business days upon receipt of the Product. BenQ is not responsible for the shipping damages reported after such period.
  • Repaired or Replaced Parts and Products: All repaired or replaced parts or products shall be warranted only for the remainder of the original warranty period specified above.

Obtaining Depot Warranty Service
If you purchased a ZOWIE or BenQ product in the continental United States, Hawaii, and Alaska, you are entitled to depot repair service during the warranty period subject to the following terms and conditions:

  1. Depot warranty service is available for all Products purchased and located in the continental United States, Hawaii, and Alaska.

  2. You must contact BenQ Technical Support Center at 1-866-600-2367.

  3. BenQ or BenQ Technical Support Center will attempt to resolve technical issues over the phone. If telephone resolution is not possible, BenQ or BenQ Customer Service Center will then issue a Return Merchandise Authorization (“RMA”) number to be used as a means of identifying the product returned. RMA authorization numbers are valid for thirty (30) days and void thereafter.

  4. You must return the product to BenQ unless otherwise directed by BenQ to a BenQ Authorized Service Provider. You must prepay any shipping charges, export taxes, custom duties and taxes, or any charges associated with transportation of the BenQ product. In addition, you are responsible for insuring any Product shipped or returned and assume the risk of lost packages.

  5. All returned Products must be accompanied with (i) the original shipping and packing materials, (ii) a description of the ZOWIE or BenQ product symptom and (iii) proof of the place and date of purchase. The RMA number must be clearly printed on packing slip and on the exterior-shipping container. All Products must be sent in secured packaging to avoid any shipping damages.

  6. BenQ and BenQ Authorized Service Provider reserve the right to refuse and return, freight collect, Products (i) that are not covered by BenQ’s warranty; or (ii) for which there is no trouble found. Products delivered to BenQ or a BenQ Authorized Service Provider with an expired RMA may be refused and returned, without prior notice, to the Customer freight collect.

  7. BenQ or BenQ Authorized Service Provider will use its best efforts to service Products within thirty (30) days after receipt of the Products at its warehouse facilities. For return shipments of the Products, except otherwise described herein, BenQ or BenQ Authorized Service Provider will pay the shipping cost and retain risk of loss until delivery to the Customer’s location as evidenced by signature collected by carrier. The Customer may designate only one location within the continental United States, Hawaii, and Alaska for return shipments. BenQ and BenQ Authorized Service Provider are not responsible for shipping or other delays beyond their control.



Exclusions
This limited warranty does not extend to any Product not purchased from the BenQ authorized reseller. This limited warranty also does not extend to any product that has been damaged or rendered defective (a) due to normal wear and tear; (b) as a result of use of the Product other than for its normal intended use, or other misuse, abuse or negligence to the Product; (c) by the use of parts not manufactured or sold by BenQ; (d) by modification of the Product; (e) as a result of service by anyone other than BenQ or a BenQ Authorized Service Provider; (f) improper transportation or packing when returning the Product to BenQ or a BenQ Authorized Service Provider; (g) improper installation of third-party products; (h) improper environment (including improper temperature or humidity); (i) unusual physical or electrical stress or interference, failure
or fluctuation of electrical power, lightning, static electricity, fire, or acts of God. BenQ is not responsible for damage to or loss of any programs, data or removable storage media. You are responsible for saving (backing up) any programs, data or removable storage media.

Other Limitations
EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, BenQ DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY APPLICABLE LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. IN NO EVENT SHALL BenQ BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF BUSINESS, REVENUE, PROFITS, INFORMATION, DATA OR USE, WHETHER IN AN ACTION IN CONTRACT OR TORT OR BASED ON A WARRANTY, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE PRODUCT, EVEN IF BenQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT REPAIR OR REPLACEMENT, AS APPLICABLE, UNDER THE WARRANTY SERVICES DESCRIBED HEREIN IS YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO ANY BREACH OF THE BenQ LIMITED WARRANTY SET FORTH HEREIN. IF, DESPITE THE FOREGOING LIMITATIONS, FOR ANY REASON BenQ BECOMES LIABLE TO YOU FOR DAMAGES INCURRED BY YOU IN CONNECTION WITH THIS AGREEMENT, THEN, THE LIABILITY OF BenQ WILL BE LIMITED TO THE AMOUNT EQUAL TO THE INVOICE AMOUNT PAID BY YOU TO BenQ OR A BenQ AUTHORIZED RESELLER FOR THE PRODUCT.
All prices, products, terms and conditions are subject to change without notice. Some states or provinces/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages for consumer products, and some states or provinces/jurisdictions do not allow limitations on how long an implied warranty lasts. In such states or provinces/jurisdictions, the exclusions or limitations of this limited warranty may not apply to you. This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state/jurisdiction to jurisdiction. You are advised to consult applicable state and provincial/local laws for a full determination of your rights.

Please call Technical Support Center to report a defective product.
Hours: M-F 8:30am – 5:30pm PST
Phone: 866-600-2367
To avoid delays, please DO NOT SEND ANY BenQ product to BenQ or BenQ Authorized Service Provider without BenQ’s authorization.

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